All sales are final for Con of Thrones and tickets are not refundable. This policy is outlined in the Terms and Conditions of the ticket. Tickets may be transferred to another individual by modifying the ticket information in ShowClix. Follow the instructions here to change the personal information on a ticket. 

While tickets can be transferred, we do not have an official secondary market for the resale of tickets. If you purchase from another source, you risk buying a counterfeit or invalid ticket. Con of Thrones is not responsible for tickets purchased from unofficial sources. 

During the purchasing process, you may have the opportunity to purchase ticket protection through Ticket Guardian. You can view the Terms and Conditions of this insurance policy here.